RE: User Exits for MAPICS command

["Ann Neal" <aneal@xxxxxxxxxxxxxxxxxx>]

Eric,

What does your ticket status have on the support web site?  Sometimes we open a 
ticket and they call and leave a voice mail.  I don't think they call back 
until you update the ticket again.  They have changed the support page to have 
different statuses for each call, like "Waiting on customer",  "Researching" 
etc. We review the tickets via the web on a routine basis so we know if tickets 
are being worked or growing stagnant.  We always have good response time from 
the hotline.  Don't always get the answer we want, but they do call.  

Ann  

-----Original Message-----
From: mapics-l-bounces@xxxxxxxxxxxx
[mailto:mapics-l-bounces@xxxxxxxxxxxx]On Behalf Of Eric A. Wolf
Sent: Tuesday, April 19, 2005 10:54 AM
To: MAPICS ERP System Discussion
Subject: Re: User Exits for MAPICS command


How come the hotline couldn't tell me this two weeks ago?

Eric

----- Original Message ----- 
From: "Nathan Quinones" <Nathan.Quinones@xxxxxxxxxx>
To: "MAPICS ERP System Discussion" <mapics-l@xxxxxxxxxxxx>
Sent: Tuesday, April 19, 2005 4:29 AM
Subject: RE: User Exits for MAPICS command


> Eric,
>
> There are 3 CAS user exits that exist around the initialization/end of a
MAPICS session.
>
> 1) UMZMAP1R - Is called at the start of every MAPICS interactive session
> wCalled before QTEMP is cleared, wCalled before library list is changed
> w
> u2) UMZMAP2R - Is called right after QTEMP is cleared and also after each
group job is initiated
> w3) uUMZMAP9R - Called at the end of a MAPICS Interactive Session
> w
>
> All 3 of these programs will be called if they are found within the
library list so there is no place in CAS where you activate them.
>
> Nathan Quinones
> Custom Systems Corporation
> http://eax.cussys.com <http://eax.cussys.com>
>
>
> -----Original Message----- 
> From: mapics-l-bounces@xxxxxxxxxxxx on behalf of Eric A. Wolf
> Sent: Mon 4/18/2005 5:51 PM
> To: mapics
> Cc:
> Subject: User Exits for MAPICS command
>
>
>
> Does anyone know if there is a user exit for the MAPICS command?  I
contacted MAPICS two weeks ago and have not heard anything yet?  I could
swear that I saw something that exists, but it could be my imagination.
>
> What I need is something that will be called after MAPICS starts but
before it displays the first menu that would allow my to do some file
copying before opening up MAPICS...
>
> Thanks...
> Eric
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>


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