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The pic on top of the no wait is Anna, our initial contact into MAPICS for all these years. I guess without the voice it is tough to connect the two. Irritated with MAPICS? Who isn't? Anna will calm you down and see your call is dispatched to the proper person. Now if it was Phil's picture! I don't know what I would do? Become a BPCS user? Go with Great Plains? Resort to JD Edwards? Konrad
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