RE: Reducing Annual License Fees

["Eric Wolf" <eric_a_wolf@xxxxxxxxxxx>]

To all who have replied so far,

I did not mean to cause so much of a wave of concerns...I just wanted to
know if anybody is connecting two machines with MAPICS and it's client
software and it they are happy with this connection or not.

I am sorry if I have caused any problems for anyone.

Eric


>From: "Walker, Dale" <DWalker@automaticproducts.com>
>Reply-To: mapics-l@midrange.com
>To: "'mapics-l@midrange.com'" <mapics-l@midrange.com>
>Subject: RE: Reducing Annual License Fees
>Date: Thu, 13 Sep 2001 15:47:28 -0500
>
>This message is in MIME format. Since your mail reader does not understand
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>I have worked with the Mapics product since 1983 and can honestly say that
>I
>have seen the quality of Mapics support at its best and at its worst.  I
>believe that the Mapics product is as good as any, and better than most at
>meeting our needs so this post is not to bash the product or the service
>but
>to merely voice a concern.
>
>The problem that I have with the current ALF structure is that when the ALF
>charges increased significantly several years back we feel that the quality
>of support went south.  I agree with many of the other individuals that
>have
>contributed to this thread; the ALF costs are getting harder to justify
>each
>year especially since our ALF dollars are funding development of new
>modules
>that we need to purchase anyway.  There is limited development going into
>any of the 15 or so modules that we currently run so the return on
>investment from a customer perspective is diminishing annually.
>
>
>
>
>
>
>
>
>-----Original Message-----
>From: Connie Webb [mailto:cwebb@grahamwhite.com]
>Sent: Thursday, September 13, 2001 2:48 PM
>To: 'mapics-l@midrange.com'
>Subject: RE: Reducing Annual License Fees
>
>
>Replying to one who gets calls from PC Windows based systems: From a
>company
>who went down that path, and ran back to MAPICS after a year of expense and
>frustration, "You pay for what you get AND you get what you pay for".
>
>I would voice my concern to MAPICS Inc about the growing ALF costs LONG
>before I would look else where. You will find your knowledge investment in
>MAPICS is extremely valuable!  Contact Tom Aery, General Manager. He really
>does listen!
>
>EINFO development is great. Look into other help products and find one
>equal
>to that it will charge you nothing for it!!!
>
>No, I do not work for MAPICS. But as long as I am working I hope it is WITH
>MAPICS.
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>


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