COM order processing

["Ed Chabot" <echabot@xxxxxxxxxxxxxxxxxx>]

Hi, Everybody,
We are hoping to get some insight from other users of COM.  How do the COM
users reduce and order and retain history of the original booking?  It is
only a problem when the item wasn't partially shipped and then reduced to
zero.  Our management wants to be able to see any unfulfilled order/items in
a year to year comparison report.  Our Sales department has been deleting
the line items and or orders at year end and we haven't been saving MTHACT
to a history file.  MAPICS recommends processing it as a shipment with zero
quantity and zero backordered and then processing all the way through
invoicing.  We don't want these zero invoices to go out in error. Does
anyone else have this type of requirement and if so how did you handle it.

Ed Chabot
The Marlin Firearms Company
100 Kenna Drive
North Haven, CT 06473
(203)985-3254

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