Blake,

I am assuming the customer update Java on their system. IBM updated SR6 FP30 removing TLSv1 and TLSv1.1
https://www.ibm.com/docs/en/sdk-java-technology/8?topic=wn-service-refresh-6
https://www.ibm.com/support/pages/node/6478973

A solution is to point to your own java.security file and update the jdk.tls.disabledAlgorithms removing TLSv1 and TLSv1.1 until you can fully support TLSv1.2.

Steve



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