Yes, I have notice A LOT of articles are like that.

"if I wanted to send an e-mail to a customer, I wouldn't provide the
Customer object with a "sendEmail" method which did that. I would have
something that knew how to send e-mails and something that extracted the
appropriate customer information and put it into an e-mail."

So, I guess it's the extraction piece I don't understand. I know it's
there's just a link missing in chain somewhere for me. I'm hoping it will
soon be one of those "how did I not see that before" moments.

Thanks for your input.

James R. Perkins

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