HCL support changed websites. Another non announced announcement you only
see if you can finally get to their website.
<snip>
The HCLSoftware Customer Support portal will not be accessible via the old
domain https://support.hcltechsw.com from Jan 11, 2025, 16:00 to Jan 12,
2025, 16:00 UTC.
If you are using URLs with the old domain you will not be able to access
any pages of the HCLSoftware Customer Support portal. Instead you will be
redirected to https://www.servicenow.com.

The HCLSoftware Customer Support portal will be fully accessible via the
new domain https://support.hcl-software.com all the time.
</snip>

https://support.hcl-software.com/csm?id=kb_article&sysparm_article=KB0118453

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