The AS/400 and 'srvsvc'

While this doesn't have anything to do with Domino, it does have something to do with AS/400's. Since most of us wear more than one hat, I'm betting that someone reading this has run across the issue below and has a suggestion.

The issue:
Our server is a System i 9406-520 V6R1 at 10047 with all Netserver PTFs applied. Our PC's are Dell's, mostly running XP, but the new ones run Windows 7. Word docs, spreadsheets, and PDF's located in the IFS both open and save normally on the XP PC's, but take several times longer on the Windows 7 PC's. Coworkers are starting to ask for their old XP PC's back.

Steps we've taken:
I've talked to both Dell and IBM about this. IBM ran a trace and gave me the following response:

"NetServer development has reviewed the trace and found that this is a case of the Windows client spending a lot of time trying to access '/srvsvc'. Windows attempts to open a named pipe (srvsvc) that NetServer does not support. NetServer returns a normal OPERATION_NOT_SUPPORTED error, It appears that the Windows side is doing some sort of delayed retry of an operation after NetServer returns to error on the connection to srvsvc."

We applied IBM's suggestions, starting the web client automatically and disabling offline files, but nothing has helped.


Do any of you have any suggestions?

Timothy Briley
tlbriley@xxxxxxxxxxxxxx
850 273-1433 cell
Florida Board of Bar Examiners