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Notes Domino Information <ndinfo@xxxxxxxxxx> 
06/28/2006 10:16 PM

To
rob@xxxxxxxxx
cc

Subject
Responses to Frequently Asked Questions about IBM Lotus Notes & Domino in 
May 2006






This note contains links (URLs) to technical support documents regarding 
IBM Lotus Notes & Domino, as well as links to key information helping you 
derive the most value from your software licenses, and helping you be the 
best possible system administrator. This month's mailing has three main 
sections:

1. URL links to responses to Frequently Asked Questions (FAQs), and to new 
tutorials or demos
2. Information about Domino 6.5.5 Fix pack 1 and Domino 7.0.1 Fix pack 1
3. A closing section, largely unchanged in each mailing, which provides 
important links to general self-help resources on our Web site.

You are receiving this notification because you are a Lotus Notes & Domino 
customer who has called us for technical support in the past ~18 months. 
If you do not wish to receive notifications like this one from Notes 
Domino Information at IBM, please reply to this email and change the 
Subject field to: unsubscribe <e-mail address>, e.g. unsubscribe 
user@xxxxxxxxxxxxxxx


Frequently Asked Questions & New Tutorials

These URLs have not previously been featured in these mailings but are 
frequently used:

Title: Domino Server Performance Troubleshooting Cookbook (New!)
Link: http://www.ibm.com/support/docview.wss?rs=463&uid=swg21234550

Title: Potential Buffer Overflow and Directory Traversal Vulnerabilities 
in Lotus Notes File Viewers
Link: http://www.ibm.com/support/docview.wss?rs=463&uid=swg21229918

Title: View applet fails using Internet Explorer's default JVM with Domino 
6.5.5
(This issue is fixed in Fix pack 1 for Domino 6.5.5)
Link: http://www.ibm.com/support/docview.wss?rs=463&uid=swg21227719

Title: Calendar-only 6.5.5 delegated user cannot edit repeat meetings, 
create new meetings, or use 'Copy into new Calendar entry' 
(This issue has not been observed with release 7.x)
Link: http://www.ibm.com/support/docview.wss?rs=463&uid=swg21210629

Title: Guide to the Notes/Domino Out of Office. Part 1: Out of Office 
Design and Features
Link: http://www.ibm.com/support/docview.wss?rs=463&uid=swg27006404

For Out-of-Office agent related questions, consult also this previously 
featured technote:
Title: Frequently Asked Questions (FAQ) for the Notes/Domino Out of Office 
functionality
Link: http://www.ibm.com/support/docview.wss?rs=475&uid=swg21212467

Title: Understanding Lotus Notes Smart Upgrade
Link: http://www.redbooks.ibm.com/redpieces/abstracts/redp4180.html

Title: Lotus Domino Domain Monitoring (Video demo)
Link: 
http://demos.dfw.ibm.com/on_demand/Demo/IBM_Demo_Lotus_Domino_Domain_Monitoring-Aug05.html


The following five technotes have been featured 4-6 months ago, but 
continue to have high usage rates within our call volume. The links are 
repeated here as many callers will benefit from them:

Title: Deleted mail rules still run and/or enabled mail rules do not run
Link: http://www.ibm.com/support/docview.wss?rs=463&uid=swg21088058

Title: Steps to reinstall a Domino server or to move a Domino server from 
one machine to another
Link: http://www.ibm.com/support/docview.wss?rs=463&uid=swg21087009

Title: How to delete Profile documents manually or using LotusScript
Link: http://www.ibm.com/support/docview.wss?rs=463&uid=swg21088892

Title: Domino 6.5.x Router performance, hang or crashes delivering 
messages to mail file using Block Sender rule
Link: http://www.ibm.com/support/docview.wss?rs=463&uid=swg21162013

Title: How to add a standard disclaimer into all outgoing SMTP messages in 
Domino
Link: http://www.ibm.com/support/docview.wss?rs=463&uid=swg21087361

Please consider providing us Web based feedback on the Technotes above. 
Every IBM Technote has a "Rate This Page" section at the bottom that you 
can use to tell us whether a Technote meets your needs. Please mention 
"FAQ mailing" in the comments field, and please include suggestions for 
additional content, that would be helpful to you, that you have not been 
able to find while searching on our Web site. If you would like to send us 
feedback on these mailings, other than rating the above documents on the 
Web, you may send it to our quality champion, Flemming T Christensen, at 
the address: flemc@xxxxxxxxxxx

The new FAQ Responses above will be added to the Knowledge Collection 
linked below. We encourage you to bookmark the collection because we 
update it periodically. The collection provides links to FAQ Responses 
distributed in prior mails.

Title: Knowledge Collection: Frequently Asked Questions about Lotus Notes 
and Lotus Domino
Link: http://www.ibm.com/support/docview.wss?rs=463&uid=swg27006575

You may also want to review the Featured Documents lists provided on our 
Web pages for Notes/Domino:

Title: Featured Documents for Lotus Notes client
Link: http://www.ibm.com/support/docview.wss?rs=463&uid=swg21195443

Title: Featured Documents for Lotus Domino server
Link: http://www.ibm.com/support/docview.wss?rs=463&uid=swg21195444

Title: Featured Documents for Lotus EasySync Pro
Link: http://www.ibm.com/support/docview.wss?rs=463&uid=swg21195513


Fix pack 1 for Domino 6.5.5 is available. Fix pack 1 for Domino 7.0.1 to 
follow soon

- If you have already upgraded to IBM Lotus Domino version 7, please 
disregard this section regarding release 6.5.5.
- If you are using IBM Lotus Domino version 6.5.5, read the linked 
material in detail and consider applying fix pack 1 on your Domino servers 
as soon as possible.
- If you are using a prior version of IBM Lotus Domino (6.5.4 or earlier), 
please read this note and consider upgrading to 6.5.5 FP1 or 7.0.1, when 
it can fit into your plans.

You can access Domino 6.5.5 FP1 and view its content via these links:

Title: Lotus Domino 6.5.5 Fix Pack 1 (FP1) is available
Link: http://www.ibm.com/support/docview.wss?uid=swg24012329

Title: Information about Lotus Domino 6.5.5 Fix Pack 1
Link: http://www.ibm.com/support/docview.wss?rs=463&uid=swg21237732

Title: Notes/Domino Fix List [view of 6.5.5 FP1]
Link: 
http://www.lotus.com/ldd/r5fixlist.nsf/Public?OpenView&Start=1&Count=30&Expand=5#5


The corresponding fix pack 1 for Domino 7.0.1 is close to completion. 
Although fix packs don't have public target dates, you can see at the URL 
below that 7.0.1 FP1 has reached at least stage 4 in the preparation 
process (as of mid June 2006), which is the Gold Candidate build submitted 
for final testing and verification, and is estimated to become available 
later this month:

Title: Notes/Domino Fix List [view of 7.0.1 FP1]
Link: http://www.lotus.com/ldd/r5fixlist.nsf/(Progress)/701%20FP1

Advantages of fix packs: By providing a small number of fixes, customers 
are able to accept fewer code changes with lower risk, allowing you to 
patch an older Maintenance Release until a more extensive upgrade to the 
current Maintenance Release is possible. Fix Packs can be downloaded from 
the Web, but will not be distributed on CD. While Fix Packs provide 
important fixes, and IBM strongly recommends applying the latest Fix Pack 
available for a Maintenance Release, IBM still recommends that customers 
upgrade to the latest Maintenance Release (currently 7.0.1) plus Fix Pack 
combination, to receive the broadest set of fixes available. You will 
receive more overall fixes with a later Maintenance Release plus Fix Pack 
than with a set of Fix Packs on top of an earlier Maintenance Release.


General Self-Help Resources

Here are some other ways that you can access IBM Lotus Notes & Domino 
self-help support information on the Web:

1. Register for My Support, which allows you to build a custom portal of 
support information and to subscribe to email notifications:
(This is a great service! Tens of thousands of subscribers have already 
signed up).
(Please consider subscribing to alerts for new content about the product 
you work with). 
http://www.ibm.com/software/support/einfo.html to learn more.

2. Visit the IBM Lotus Notes and Lotus Domino product support pages at:
http://www.ibm.com/software/lotus/support/notes/support.html [Lotus Notes]
http://www.ibm.com/software/lotus/support/domino/support.html [Lotus 
Domino]

3. Participate in the user-to-user IBM Lotus Notes & Domino forum at:
http://www.lotus.com/ldd/nd6forum.nsf

4. Access IBM Lotus Notes & Domino Product Documentation, Release Notes, 
White Papers, Redbooks, etc at
http://www.lotus.com/ldd/notesua.nsf/0b345eb9d127270b8525665d006bc355/e5e5f0ea9f656d548525698100567174?OpenDocument
 
[Lotus Notes]
http://www.lotus.com/ldd/notesua.nsf/0b345eb9d127270b8525665d006bc355/8313e8d10f025dee8525698100541f6d?OpenDocument
 
[Lotus Domino]

5. Access the IBM Lotus Notes & Domino DeveloperWorks page for downloads, 
learning resources and more:
http://www.ibm.com/developerworks/lotus/products/notesdomino/

6. Determine what problems are fixed in each release by viewing the IBM 
Lotus Notes & Domino Fix List database:
http://www.lotus.com/ldd/r5fixlist.nsf

7. Subscribe to the Lotus Notes or Lotus Domino support RSS feeds:
http://www.ibm.com/software/support/rss/lotus/475.xml?rss=s475&ca=rsslotus 
[Lotus Notes]
http://www.ibm.com/software/support/rss/lotus/463.xml?rss=s463&ca=rsslotus 
[Lotus Domino]
For help with RSS and for links to all the Lotus software RSS feeds, 
visit: http://www.ibm.com/software/support/rss/lotus/ [All Lotus products]

Kind regards,

The IBM Lotus Notes & Domino team

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