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Sean, yeah, we ran into this on 6.5.4 too - glad we're not the only 
ones... I blogged about it here: 
http://cwhisonant.blogspot.com/2005/06/soft-delete-bug-in-notes-653-and-654.html

Lotus gave us a decent workaround, but the user has to be Manager (I 
think...) of their mail file in order to change that soft delete option. 
So the workaround wouldn't work for us since all our users are Editor. 
Here's the gist from my blog.

A easy programmatic solution is to add the following code to the mail 
template's Database Script PostOpen event. Note: Simply disabling and 
re-enabling using the SetOption method does not result in the header entry 
being updated (probably because db is not closed between) - so the below 
method is the most efficient programmatic approach:

Dim hours As Integer 
Set db=source.Database
If db.getoption(dbopt_softdelete) Then
hours%=db.undeleteexpiretime
db.undeleteexpiretime=hours%+1
db.undeleteexpiretime=hours%
End If 

Chris Whisonant
Comporium
Senior Mid-Range Systems Administrator
IBM eServer Certified Systems Expert - iSeries Technical Solutions V5R2
IBM Certified System Administrator - Lotus Notes and Domino 6/6.5
803.326.7270 | 803.326.6142 fax
http://cwhisonant.blogspot.com/

domino400-bounces+chris.whisonant=comporium.com@xxxxxxxxxxxx wrote on 
06/22/2005 02:13:33 PM:

> Soft delete issue and workaround. 
> 
> After upgrading to Domino 6.5.4 for iSeries and converting about 400 
users 
> over to the new iNotes templates
> we have been having an issue with soft delete.  The soft delete for some 

> users is not working when accessing via HTTP. iNotes.
> 
> IT seems when converted soft delete is set to 48 hours but does not take 

> effect.
> 
> We have been manually resetting the soft delete to 47 hours and it works 

> ok.
> 
> I am aware of the existing call outs and open tickets from 6.5.3 etc. 
This 
> is just a heads up for 6.5.4.
> 
> Regards, 
> 
> Sean Murphy
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