Error updating local ID file: The information in the supplied certificates from the Address Book entry is out of date

I have a user, (my boss), who is getting the error "Error updating local 
ID file:  The information in the supplied certificates from the Address 
Book entry is out of date" about every other morning.  Our help desk 
person found a few links, but they were for R4.  And of course, any 
document referred by the searched document gives you a "Document not 
Found" when you click on the link.

Like
http://makeashorterlink.com/?J17426716
which is:
http://www-1.ibm.com/support/docview.wss?rs=899&context=SSKTVH&context=SSKTK9&context=SSKTKX&context=SSKTM2&context=SSKTMJ&context=SSKTPQ&context=SSKTPA&context=SS5LUA&context=SSMT72&context=SSKTR9&context=SSKU24&context=SSKTTW&context=SSKTUB&context=SSKTUR&context=SSKTV5&context=SSKTWB&context=SSVKZL&context=SSKTWP&context=SSKTX4&context=SSKTXQ&context=SSKTYF&context=SSYSVG&context=SSKTZ5&context=SSKTZF&context=SSLURM&context=SSZHFR&q=error+updating+local+ID+file&uid=sim2129a194777eee4e185256cc300008f3b&loc=en_US&cs=utf-8&lang=en+en

or
 http://makeashorterlink.com/?L2A451716
which is:
http://www-1.ibm.com/support/docview.wss?rs=899&context=SSKTVH&context=SSKTK9&context=SSKTKX&context=SSKTM2&context=SSKTMJ&context=SSKTPQ&context=SSKTPA&context=SS5LUA&context=SSMT72&context=SSKTR9&context=SSKU24&context=SSKTTW&context=SSKTUB&context=SSKTUR&context=SSKTV5&context=SSKTWB&context=SSVKZL&context=SSKTWP&context=SSKTX4&context=SSKTXQ&context=SSKTYF&context=SSYSVG&context=SSKTZ5&context=SSKTZF&context=SSLURM&context=SSZHFR&q=error+updating+local+ID+file&uid=sim2c4a0a41958e8172885256cc000646542&loc=en_US&cs=utf-8&lang=en+en

Both of which refer me to document # 134699 or #143699.  Which sounds like 
a silly transposition, but neither works.

yes, we are dealing with multiple domains.  R6 client, numerous servers on 
R5 and R6.

Rob Berendt
-- 
"They that can give up essential liberty to obtain a little temporary 
safety deserve neither liberty nor safety." 
Benjamin Franklin