Is the new user a member of the SSA group?

-----Original Message-----
From: BPCS-L [mailto:bpcs-l-bounces@xxxxxxxxxxxxxxxxxx] On Behalf Of Bob Kohlndorfer
Sent: Monday, May 3, 2021 6:34 PM
To: bpcs-l@xxxxxxxxxxxxxxxxxx
Subject: [BPCS-L] FRW authorization

Can someone explain how FRW authorization is handled?

We have a client where the only person that was able to run FRW has left.

We are trying to get the replacement authorized but get a message that 'You
do NOT have a license to use this product'.

It appears we need to somehow get the license from the employee that left to
the new user.


Bob Kohlndorfer

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