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Have you checked if there is any BMR solving this kind of issue ?
If it’s a technical cause you might find a correction.

On Wed, 11 Oct 2017 at 09:20 antwi, isaac a. <iantwi@xxxxxxxxxxxxxxxxxxxx>
wrote:

Good morning Team,

For some time now we have been having imbalances between the journal
detail file (GLH) and the summary file (GSB). Though I know running the
program CEA971 would reconcile the two files, what are the possible
technical causes of this issue?

Thanks and Regards,

Isaac Ayeh Antwi
IT Shared Services


Tel: +233 (0)3225 41005 / +233 (0)3225 40494 Ext. 1226
Fax: +233 (0)3225 40268
Cell: +233 (0)244 335562
Email: iantwi@xxxxxxxxxxxxxxxxxxxx

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