Re: ACR100: Delete a customer

In RCM customer master - Amount Due and Open order amount fields both
should be 0. Depending on returns, credits, order maintenance outside
of BPCS etc. these fields might not be zero.

BPCS 405CD - SYS menu, #23 Reorg menu, #7 ACR970 - will reset amount due
on the customer record.

Roger Henady



From:
joerg.bruggmann@xxxxxxxxxxx
To:
bpcs-l@xxxxxxxxxxxx
Date:
04/06/2010 08:42 AM
Subject:
[BPCS-L] ACR100: Delete a customer




When we try to delete (deactivate with option 4) a customer, the message
"Open orders/invoices or drafts exist for this customer." will show up.

There are no open orders or open invoices on this customer.

Can anyone explain me, what I have to check additionally to be able to
delete this customer?

Regards

Joerg Bruggmann





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Jörg Bruggmann
Von Roll Schweiz AG
Passwangstr. 20
4226 Breitenbach, Switzerland
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Fax. +41 61 785 51 84
Mobile +41 79 209 79 58
joerg.bruggmann@xxxxxxxxxxx
www.vonroll.com
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