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Hi ...

Here's an "Analysis & Commentary" about INFOR maintenance for BPCS / ERP LX:
www.unbeatenpath.com/up-a-notch/INFORmaintenance.pdf
Be forewarned ... content is opinionated.
Supplemental content is available via telephone call.

Here's a proven alternative to support for fixes, bugs, missing BMRs, and the rest:
www.unbeatenpath.com/up-a-notch/noexcuses.pdf

Warmest regards,

Milt Habeck
Owner
Unbeaten Path
(888) 874-8008
+262-681-3151






From: bpcs-l-bounces+wallyc=bergquistcompany.com@xxxxxxxxxxxx On Behalf Of Carlos Anazco
Sent: Thursday, February 18, 2010 9:17 AM
To: BPCS ERP System
Subject: Re: [BPCS-L] GS: Functional Group data

Not intending to initiate a discussion about this topic but, Infor technically "washed his hands" on this issue for customers without maintenance. We understood that we would have to pay extra $$ for not having maintenance but the answer was simple: "no maintenance no support".

Very sad. Another reason supporting our decision to cut the maintenance.





From: bpcs-l-bounces+carlos.anazco=schukra.com@xxxxxxxxxxxx [On Behalf Of Gerardo Santillana
Sent: Friday, February 05, 2010 12:08 PM
To: BPCS ERP System
Subject: Re: [BPCS-L] GS: Functional Group data

According with other member of this list, Infor already have the fix, I contacted Infor but they have not sent me the patch yet

Regards
Gerardo




From: Carlos Anazco <Carlos.Anazco@xxxxxxxxxxx>
To: BPCS ERP System <bpcs-l@xxxxxxxxxxxx>
Sent: Fri, February 5, 2010 11:50:37 AM
Subject: Re: [BPCS-L] GS: Functional Group data

Wow!!. It's exactly the same issue. It was a coincidence that I moved new stuffs to prod during the same week. Thanks Gerardo.

By the way, did you get the fix yet or is Infor still working on this? Please let me know because we don't have maintenance so I will try to negotiate the patch with them.

Thanks again.





From: bpcs-l-bounces+carlos.anazco=schukra.com@xxxxxxxxxxxx [mailto:bpcs-l-bounces+carlos.anazco=schukra.com@xxxxxxxxxxxx] On Behalf Of Gerardo Santillana
Sent: Friday, February 05, 2010 11:31 AM
To: BPCS ERP System
Subject: Re: [BPCS-L] GS: Functional Group data

I asked for help about this weeks ago, there is a problem with TLE, you should contact Infor to get the fix for this
Gerardo



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