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The issue we are experiencing is not that the promo can be changed but
rather that after an order is entered and accepted, the order has a total
order discount of 5%. The value of this order on the acknowledgement is
correct when accepting the original order. Now, if a CSR revises the ship
to on the order and accepts it, the TOD may have changed, been deleted
entirely, or have had no change at all. All of this is happening without
any revision to the promo, and without regard to customer, item, or promo
number or line.
After this occurs, and we look at PRO110 we may find, and I emphasize may,
that the promo being used on the order above may have been deleted,
duplicated the line of the promo entirely, or had no change at all.
I cannot find any commonality between customers, items, or the promotions
themselves. If we reprice, and the promo has not been deleted, it will
correct itself.
Thanks,
Robert A. Brown, CPIM
Business System Manager
Phone:(315) 592-8136
email: rabrown@xxxxxxxxxxxx
message: 4
date: Mon, 23 Feb 2009 10:49:20 -0500
from: "Dan Sweeney" <dsweeney@xxxxxxxxxxxxxxxx>
subject: Re: [BPCS-L] PRO110 and ORD700
The promotions in BPCS can be changed, deleted or duplicated whether or
not the particular promotion is attached to one or many orders.
Unfortunately if you do not re-price all the of orders before every
invoicing run you will not have the true order amounts at the line and
total order levels.
All of my clients that use promotions and deals in BPCS re-price the
orders before every invoicing runs.
Hope that this helps.
Dan Sweeney - Sr Technical Consultant
PHOENIX Business Consulting, Inc.
Cell: 860.490.6712
www.phoenixbcinc.com
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