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Peter,
Who is paying for the parts?
If it the end customer, I would think you would want the customer setup for A/R.
If not, set up one customer "Spare Parts". Overide the address at order entry 
time to be the address for end customer where you are sending the parts.

Art

----- Original Message ----
From: Peter Heeren <pheeren@xxxxxxxxxxx>
To: bpcs-l@xxxxxxxxxxxx
Sent: Friday, January 19, 2007 6:23:25 AM
Subject: [BPCS-L] Delivery to 1 time customer / End-user


Hello BPCS midrange group members,

Our main customers are OEM and Wholesalers. 
We have setup the master records (customer master, Ship-to addresses, 
pricing, etc) for the order/shipping process. 
We are using BPCS 8.2

We are now facing a new challenge for our customer service department.
They have to deliver spare parts to the end-user of our products. 
An end user can be compared with a one-time customer, for which we don't 
want to set up a customer master, ship to address etc...

Has anyone of you solved this within the standard BPCS functionality?
If not, what 'BPCS interfaced ' partner products are you using?

Kind regards,

Peter Heeren





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