Re: Delivery to 1 time customer / End-user

Peter,
Who is paying for the parts?
If it the end customer, I would think you would want the customer setup for A/R.
If not, set up one customer "Spare Parts". Overide the address at order entry 
time to be the address for end customer where you are sending the parts.

Art

----- Original Message ----
From: Peter Heeren <pheeren@xxxxxxxxxxx>
To: bpcs-l@xxxxxxxxxxxx
Sent: Friday, January 19, 2007 6:23:25 AM
Subject: [BPCS-L] Delivery to 1 time customer / End-user


Hello BPCS midrange group members,

Our main customers are OEM and Wholesalers. 
We have setup the master records (customer master, Ship-to addresses, 
pricing, etc) for the order/shipping process. 
We are using BPCS 8.2

We are now facing a new challenge for our customer service department.
They have to deliver spare parts to the end-user of our products. 
An end user can be compared with a one-time customer, for which we don't 
want to set up a customer master, ship to address etc...

Has anyone of you solved this within the standard BPCS functionality?
If not, what 'BPCS interfaced ' partner products are you using?

Kind regards,

Peter Heeren





Please note: This e-mail is confidential and may also be privileged.
Please notify us immediately if you are not the intended recipient. You 
should not copy it, forward it or use it for any purpose or disclose the 
contents to any person.
For details of our international offices please visit our website: 
http://www.thetford.eu
Thetford B.V. is statutorily based in Etten-Leur, Netherlands. Chamber of 
Commerce West-Brabant registration number 20037470.


___________________________________________________________________
This email has been scanned by the MessageLabs Email Security System.
For more information please contact Thetford: +31 (0)76-504.23.49
___________________________________________________________________