Re: Pick Confirmation

[Alister Wm Macintyre <macwheel99@xxxxxxxxxxx>]

We are 405 CD MM
Our people doing shipping are via PCs which go down more often than our 
people on dumb terminals.
Although we have user documentation on what to do in a variety of crises, 
the average user reboots the PC and attempts to redo whatever they were 
doing and if BPCS appears to work Ok for them, no one is told that there 
was a problem such that some work station ought to be reset, or some work 
area cleared.
I have created a program to list all the work areas and work session 
address settings, so that I can see what time bombs exist with unreported 
user session bombs, and try to clean us up before the next one.

Our user documentation could stand improvement.
Sometimes they know they picked extra stuff in error and want it unpicked.
This can be done by confirming pick of zero quantity, but we not have step 
by step exactly how this done.

Before Billing, we run some queries to identify possible problems with the 
data, such as new items not yet priced, so that corrections are possible 
before invoice creation.

, you wrote:
> 1.      We are on 6.1.2MM.
> 2.      We do not use ship confirmation.  We use pick confirmation (creates
> the B transactions, BBH/BBL records etc..).
> 3.      During pick confirmation a user lost connectivity.
> 4.      Shortly afterwards another user, pick confirming one order, shipped
> 159 orders!  We had to adjust inventory, issue credits, etc.
>
>
>
> We are currently tracing the job stream (EWR, etc.) but wondered if anyone
> else has had this problem.  If so, what files did you find that were
> corrupted?
>
>
>
> This is not the first time this has occurred and I want to put into place an
> SOP (what to cleanup in BPCS and how to process the orders that were in the
> midst of being pick confirmed) to address this issue if it occurs again.
> Any input is appreciated.
>
>
>
> Thank you.
>
>
>
>
>
> Mark
>
>
>
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