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That's funny. We've a similar story. We we're a customer without maintenance 
when we bought more licenses but are now a customer non gratis (oops - sorry I 
forgot this is an English list: non customer) when we wanted a new key for a 
software upgrade.


-----Original Message-----
From: bpcs-l-bounces@xxxxxxxxxxxx [mailto:bpcs-l-bounces@xxxxxxxxxxxx]On
Behalf Of Bill
Sent: Monday, September 29, 2003 11:23 AM
To: SSA's BPCS ERP System
Subject: Re: SSA SmartAudit being requested has anyone else got this?



WASHBURNCCINC=YDxpq3io04c@xxxxxxxxxxxxxxxx wrote:
> Has anyone else been asked for an audit AFTER they cancelled their
> maintenance agreement?   THanks  KW

Yep, I know of a company that was audited many years after they had
cancelled maintenance.  They passed the audit and was very surprised by
SSA's determination that they were no longer considered a customer any more
when they called SSA a couple of months later requesting a software key.

Bill


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