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Hi,
I'm having a problem today with
confirming. It happens every now and then. Often enough to be familiar, but not
enough to figure it out. We are on 6.0.4, mixed mode, April cum.
The user is confirming by
line (ORD570*). She had done 4 - 5 successfully, when the next one just sat
there. I.S. noticed a dramatic drop in response time, and the AS/400 was green
lined. She was using 89% of system resources. The program that seems to be
causing the problem is BIL521B - Invoicing Tax Processing. It will go back
and forth between QDBGETKY & QDBUDR.
We end up canceling the
program, just so the system loosens up. Then we have to go back &
'fix' the files so the order will show up in billing. This involves blanking out
the WSID in both BBH & BBL. Sometimes, not always, the special charge lines
will be duplicated, so I need to delete the duplicate.
Has this happened to anyone
else? It seems if she confirms anything today, it will get hung up. If she
confirms tomorrow, it will be ok. Any ideas? Thanks.
Terri Harteau
tshaw@felkerbrothers.com Felker Brothers Corp. ------------------------------------------------------------------------------------------------------------------ "Any sufficiently advanced technology is indistinguishable from magic." Arthur C. Clarke ------------------------------------------------------------------------------------------------------------------ |
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