RE: Orders not Invoicing

["Chick Doe" <Cdoe@xxxxxxxxxxxxxxxxxxxxxx>]

IN THE LAST COUPLE OF DAYS THERE HAVE BEEN SEVERAL POSTINGS ABOUT ORDERS NOT 
BILLING. WE ARE ON V6.04 MIXED MODE.

WE ALSO HAVE EXPERIENCED SEVERAL INSTANCES WHERE RECORDS ON THE BBH/BBL FILES 
WOULD NOT GET BILLED WHEN SELECTED. THE KEY REPORT IS THE BIL660 REPORT WHICH 
SHOWS ORDERS SHIPPED NOT BILLED. WE CRATED OUR OWN VERSION OF THE BIL660 REPORT 
AND ADDED SOME INFORMATION ON IT THAT SHOWS WHETHER ORDER CAN GET SELECTED FOR 
BILLING OR NOT. WHEN YOU SELECT ORDERS TO BE BILLED YOU RUN BIL550. INSIDE THAT 
PROGRAM ARE ALL OF THE REASONS WHY AN ORDER WILL NOT GET SELECTED FOR BILLING. 
THESE INCLUDE ALL OF THE THINGS THAT OTHER USERS HAVE ALREADY MENTIONED SUCH AS 
WORKSTATION ID'S NO BLANK, IN USE FLAGS, LOAD MASTER RECORDS, ECL STATUS FLAGS, 
ETC. AS I REMEMBER THERE ARE ABOUT 10 DIFFERENT SITUATIONS THAT WILL KEEP A 
BBH/BBL RECORDS FROM BEING SELECTED FOR BILLING. WE TOOK THE BIL660 REPORT AND 
MODIFIED IT TO LOOK FOR THESE CONDITIONS. THUS WHEN WE RUN TH E BIL660 REPORT 
WE SEE ALL OF THE BBH/BBL RECORDS THAT ARE POTENTIALLY READY TO BE BILLED, AND 
FOR THOSE THAT HAVE AN ERROR CONDITIONS THAT WILL KEEP THEM FROM BEING BILLED, 
IT ALSO SHOWS THE ERROR CONDITION. OUR BILLING CLERKS USE THIS INFORMATION TO 
ELIMINATE THE ERROR CONDITION BEFORE THEY TRY TO SELECT THE ORDER USING BIL550. 
THE PROGRAMMING WAS REALLY QUITE SIMPLE. BIL550 IS A SIMPLE PROGRAM AND SO IS 
BIL660.

CHICK DOE 
BARTON INSTRUMENT SYSTEMS

>>> Richard.Payne@stanton-uk.com 08/24/00 06:23AM >>>
6.1 Mixed Mode

We have seen something similar, with strange status' (or should that be
stati?) occurring in LLM, LLX, LLH, LLL, ECH, ECL, BBH and BBL in various
combinations. We thought we'd nailed it down to users sessions dropping
during pick confirm and the users performing their idea of recovery. However
we still get the occasional problem, which we are investigating. I'll keep
the list informed of any developments

Richard Payne
Stanton Rubber and Plastics

-----Original Message-----
From: RickCarter@holley.com [mailto:RickCarter@holley.com] 
Sent: 23 August 2000 9:14 PM
To: BPCS-L@midrange.com 
Subject: Orders not Invoicing


BPCS 6.1 Mixmode

Just recently and with no BMR's applied, our billing job has been skipping
some invoices during the normal run.
We have discovered 5 orders in the BBL and BBH files with record Id's of
'BZ' and in the ECH file the in use flag is on.  It appears that since
these orders have been in the status their in, it skips them, but also all
other invoices after those.
We've not seen these 'BZ' records before in these files and once we changed
the record ID's to the appropriate ID, those 5 orders invoiced and the
other invoices after them also invoiced properly.

Anyone else seen this type of happening.  Thanks

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Stanton Rubber & Plastics Ltd 
Admiral House, London Road, 
West Thurrock, Essex,  RM20 3NL, UK 
Tel: (01708) 685685 Fax: (01708) 685686 
www.stanton-uk.com 
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