Fw: RMA in BPCS V4.5 CD

["Naomi & Ruben Miernsky" <NAOMIRUBEN@xxxxxxxxxxxxx>]

Julio Hi!

Once the goods actually arrive back, you must convert that RMA into a
"credit order".  You can use the "Save Copy As" functionality for that.  It
is only at this point that anything gets affected, inventory and the
customer's account, because even though his A/R has not been credited yet,
this "credit order" will reduce the amount of "open orders" that BPCS takes
into consideration when calculating if the order should go on credit hold or
not.

Once the "credit order" gets billed, therefore creating an actual credit in
the A/R, everything is taken care of.

When you do the copy of the RMA into a "credit order" there are two ways to
treat differences between what was in the RMA, what the customer expressed
he was sending back, and what actually came through the door.  You can first
correct the RMA and then copy it to the "credit order" or you can create the
"credit order" and then correct it there.  If you use the former you will
have a match between the RMA and the "credit order", however you will not
have a history of the difference between what the customer said he was
sending back and what he actually did send.  If you use the latter, the
opposite is true, you will have a history but you will not have a match.

I hope this helped.

If you need further assistance you can contact me at imco99@hotmail.com

Ruben A. Mirensky

-----Original Message-----
From: Julio Vicente <jvicente@cosapisoft.com.pe>
To: BPCS-L@midrange.com <BPCS-L@midrange.com>
Date: Thursday, May 25, 2000 7:23 PM
Subject: RMA in BPCS V4.5 CD


>Hi all.
>when I enter to RMA (BPCS V4.5 CD), which it is the next step to make the
>invoicing of those material returns in BIL500 or BIL600, or which it is the
>right procedure to make it.
>
>Best Regards
>
>Julio Vicente
>
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