Re: CIM510D - Shop Floor Control/CIMpath

oludare@ix.netcom.com writes:

> Do you know why this happens all the time
>  
>  Dare

We are 405 CD not using CIM but we have had same kinds of problems regularly

90% of the times that we have these type mishaps that we have to go to the 
workstation reset menu is due to human error, that we attribute to a lack of 
end user training & 10% is due to a power failure in an office whose devices 
were doing interactively some job that should not be cancelled.  If you have 
modified the software that is abnormally terminating, that could be a factor.

Example of human error.

We are releasing shop floor control orders via batch or interactive or  ... 
it needs to get at some record in some file that is locked up because some 
interactive job has it tied up ... second level help gives enough clues that 
the person doing the lock up could be asked to backup so the big job stream 
can continue ... end users involved never look at the second level help & 
they misread the message & they panic & take wrong options leading to 
canceling the job stream

I can cite other examples with other applications but pattern is the same ... 
BPCS & 400 working fine, human minds not processing the information provided, 
jobs abnormally mucked up via human error.

Al Macintyre  ©¿©
http://www.cen-elec.com MIS Manager Programmer & Computer Janitor
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