RE: Problem transferring account balances for new year

["George Sagen" <gsagen@xxxxxxxxxxxxxxxxxxx>]

You should be able to view the event in maintain events. How you could get a
journal line with no segment values is mysterious. Try these:

1. The GCR table contains a cross reference from the internal account # used
in journal entries and the account balance table to the verbose segment
values. Check for GCR records that have all blank segment values. If you
have command line and SQL access execute the following:

Select crian from gcr where
     crsg01 = ' ' and
     crsg02 = ' ' and
     crsg03 = ' ' (up to as many segments you use)

This should return the internal account number for any account used in a
journal entry that doesn't have segment values. Theoretically this cannot
happen. If you do get CRIAN values, write them down then go find account
balance records (GSB) that use that internal account number. Use the
following SQL:

Select * from gsb where
     sbian = <insert CRIAN here>

This will return the account balances that are associated with the internal
account #'s that don't have segment values. Once again, theoretically this
cannot happen. If it did occur I would check the GLH for the journal lines
from which the balances originated:

Select * from glh where lhian = <insert CRIAN here>

I would then determine the model that originated the transaction and start
sniffing around for problems.


2. Review your retained earnings model. Verify that there is a line pointing
to the retained earnings account. Verify that you have put values into all
the required segment columns.

Hope this helps. You may want to get a techno-weenie from IT to help with
the SQL stuff or try Query/400.

George Sagen CPIM, CNE
PrimeSource Technologies, Inc.
A Metamor Worldwide Company
gsagen@primesourcetech.com
http://www.primesourcetech.com
(801)360-6360

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