Re: BPCS Docs

["Paul Holstein" <holstein13@xxxxxxxxxxx>]

On behalf of Iworksoftware, L.L.C., I would like to address one point you 
made.

Iwork (formerly known as SSA Southeast) does not now and has never shared 
any common ownership with SSA.  Iwork is an independent software company who 
has the right to sell and service BPCS through an affiliation agreement that 
was signed with SSA.

One of the reasons the company changed the name to Iwork was because it has 
it's own software called DCserve and the rest of the DC family that it sells 
and supports.  The name SSA Southeast was misleading to many people who 
automatically assumed a strong relationship with SSA.

That being said, I hope you can appreciate that any form of "Documentation" 
(notably the training materials) were not ours to give or sell to anyone.  
These materials are protected by copyright law and we were and are 
restricted from distributing them.

I've been a consultant for Iwork for 3 years and am now a manager.  I can 
assure you that I fully understand your dilema and share in the hardship 
that this causes.  Beleive it or not, though, we have as little power to 
redress this situation as any other user.

Unfortunately, we must rely on the documentation as outlined in the previous 
posts as our only source.

--Paul Holstein
pholstein@iworksoftware.com


----Original Message Follows----
From: "L. S. Russell" <leslier@datrek.com>
Reply-To: BPCS-L@midrange.com
To: BPCS-L@midrange.com
Subject: BPCS Docs
Date: Thu, 06 Jan 2000 11:45:23 -0600
I am very new to BPCS, only been involved with it for about a year.


... The reason I write this is that I noticed a post from someone at iWorks,
formerly SSA Southeast. The people at iWorks claim to be more interested
in helping BPCS users get things done than their previous incarnation.
That being the case I was wondering if there is still a BAN on providing
users with DOCUMENTATION.
--
L. S. Russell Programmer/Analyst
Datrek Professional Bags, Inc.
2413 Industrial Drive
Springfield, TN. 37172
mailto:leslier@datrek.com
http://www.datrek.com
--
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