RE: Records stuck in ECHW and ECLW

["Joan Valverde" <joan.valverde@xxxxxxxx>]

ECHW and ECLW are very similar to ECH and ECL but are not the same.
ECHW/ECLW are populated by the Order Entry program to be read by the Order
Processor ORD701B, that writes the ECH/ECL files.

We have developped a program that is called by ORD701B at the early
beginning (before to process the firs record). This new program generates
the required additional ECLW records. ORD701B do the rest, and it works.
We have used the same approach to do the initial Data Base conversion.

You must take care on how to fulfill the ECHW/ECLW files because there are
some work fields that are required by ORD701B (to calculate Order Status,
for instance)

If you need additional information mail me your questions.

Greetings

-----Original Message-----
De: Hancock, Teri <THANCOCK@accuridecorp.com>
Para: 'BPCS-L@midrange.com' <BPCS-L@midrange.com>
Fecha: dimecres, 30 / juny / 1999 19:17
Asunto: Records stuck in ECHW and ECLW


>
>We had a situation where a customer service device had to be terminated
>during order entry.  Apparently he had exceeded the allowable number of
>lines for an order.  When we canceled the session the records in the work
>files were stuck there.  Does anyone have any suggestions or how to's for
>pulling those lines (over 900) from the work environment back into ECL and
>ECH?
>
>If we cannot figure out a way for I.T. to resolve, we plan to beat the
>customer service rep. and have him re-enter the 900 lines :-)
>
>Thanks
>
>Teri
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