Credits on resupply orders

["Mark Seaton" <maseaton@xxxxxxxxxxxxx>]

Martha Bayer wrote:

"We create resupply orders for shipments from our production facilities to
our distribution centers.  Order Type 9, order class 005.  We have had a
few
situations where errors were made when the product was shipped.  Wrong
quantities, wrong customer number, etc.  We need to be able to create
credits that will correct the production facility inventory, the intransit
inventory, and the on-hand inventory.  When I try to test this using an
RMA,
I get a message that the invoice is not found.  Is that because it's a zero
invoice?

Does anyone else out there have this issue?  What do you do?

We're 6.0.02, C/S, AS/400."

I am doing this using a Mass Location Transfer.  In a container controlled
environment, costing by facility like my client is in, you need to make
sure that you receive in the system what is shipped in the system
regardless if it is correct or not and then have a mechanism to fix those
problems.  With Mass Location Transfer and a specific reason code I was
able to get the inventory corrected and set a model up to handle the ledger
properly.

Mark Seaton
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