Re: CRM on Demand

[Nathan Andelin <nandelin@xxxxxxxxx>]

> From: Mike Pavlak
> Whether you like it or not, integration of a CRM to an email
> solution is key.

Yes, but we're seeing some migration away from the honkin desktop email client that once was an application to sell your soul for.

Today, you insert a <textarea> into an HTML form, add a <send> link, and you have an email application.  Well, that may be a bit overly-simplied, but hopefully the point is well taken.  Firefox and Chrome helped by embedding a spell checker in their <textarea> elements (you don't have to be a Joe Pluta with a 30,000+ word vocabulary; perfect spelling and grammer).

Add a note to your project record, click the send link, and all persons on the project distribution list receive the message.  While viewing a person record, click the email tab, fill in the text area, click the send link.  You can realistically add email capability to quite a few different applications.

For RPG programmers, Brad Stone has a nice command for sending email, and the open-source MMAIL utility of Giovanni Perotti is another option.

Nathan.