RE: Customer Service -- Online

> From: Anton Gombkötö
>
> That's really annoying. Something works great in one browser and the
> other(s) drive you mad...
>
> It's always irritating to have a 'solution' that doesn't work in every
> environment.

The big issue here is the support for the Document Object Model (DOM) and
event handling.  While Netscape claims "full compliance" with the DOM, the
truth is that IE is far more friendly for programmers.  Most events in IE
are modifiable - for example, you can change keystrokes.  Many of the common
attributes of events in Netscape are read-only.  For example, it's quite
easy to switch a lower-case keystroke to uppercase in IE, but nowhere near
as easy in Netscape.

The other issue is event handling.  The two browsers work entirely
differently.  Netscape "bubbles" events, while IE has listeners.  Or is it
vice versa?  I had to step back away from it out of sheer frustration.  The
only real way to do it is to have separate JavaScript functions for each
browser.  That's actually doable, though, using JavaServer Pages, because
you can change the CSS reference dynamically.

But it really is frustrating.

Joe