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Elden,

Before manually adding certificates to your local JVM, it's generally best practice to check with your IT team to see how or why they are blocking them. They may prefer to whitelist the site for all users.

One common issue besides Zscaler is LDAP Directory issues. Contact your IT Department to include this certificate if you are using LDAP over LDAPS.

It could also be that your Anti-Virus tool has "SSL Scanning" blocking SSL/TLS. If that is the case, check with your IT Department on how to proceed.

Here's how to get the IBM public.dhe.ibm.com certificate to install:

Open the repository https://public.dhe.ibm.com/ibmdl/export/pub/software/awdtools/rdi/v98/ in a browser.

You can then click on the URL, and click on the Connection is secure.

Then click on the Certificate is valid.

Once you have the certificate open, you can click Details, then at the bottom you will see Export...

Export it and save the certificate.

Then you can follow Chris's instruction on adding that certificate, using the name you saved instead of the Zscaler.cert.

Steve Ferrell
Principal Software Engineer Lead RDi
Fortra



-----Original Message-----
From: WDSCI-L <wdsci-l-bounces@xxxxxxxxxxxxxxxxxx> On Behalf Of Elden Fenison
Sent: Tuesday, January 9, 2024 11:49 AM
To: Rational Developer for IBM i <wdsci-l@xxxxxxxxxxxxxxxxxx>
Subject: Re: [WDSCI-L] IBM Rational Developer for i 9.8.0.1 fixpack is now available!

[You don't often get email from elden.fenison@xxxxxxxxxxxxxxxxx. Learn why this is important at https://aka.ms/LearnAboutSenderIdentification ]

External: Pause and review the sender's email address, any URLs before clicking links, opening attachments, or following requests. When in doubt, contact the Service Desk.


I might also mention I'm using the IBM Semeru Runtime Open Edition (JRE) version of Java... if that's any help.


-----Original Message-----
From: WDSCI-L <wdsci-l-bounces@xxxxxxxxxxxxxxxxxx> On Behalf Of Elden Fenison
Sent: Tuesday, January 9, 2024 9:44
To: Rational Developer for IBM i <wdsci-l@xxxxxxxxxxxxxxxxxx>
Subject: Re: [WDSCI-L] IBM Rational Developer for i 9.8.0.1 fixpack is now available!

Steve. I already did the update. I was just wanting to get the built in update feature working properly. Because it has been failing since the day I installed the software.


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