With Rational SDP 6.0.1, I tried using the Support
Assistant to help provide problem determination
documentation and after (1) running the collector and (2)
opening an ESR PMR, I sent the collected file per step 3.
The people at IBM who handled the PMR couldn't locate the
file that was transmitted and asked me to send it again
and be sure to send it to such-and-such a location.
Huh? I can't find any knobs or controls to use to
configure or tailor where this under-the-covers FTP sends
the file. Is this documented somewhere? It seems to be
a real slick process, hopefully I can figure out how to
use it properly.
