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I believe it depends on what country you are in for the U.S.A. you can 
look at:

http://www.ibm.com/planetwide/us/

Basically it is 1-800-IBM-SERV 

There is a Web site for opening PMRs yourself as well I think but I don't 
know it off the top of my head but using Google I found this 
http://www-306.ibm.com/software/support/probsub.html which I think will 
get you to what you want.

I am sure that others more knowledgeable in the service mechanism will 
provide more definitive information

Mike

Mike Hockings, P.Eng.
WebSphere Development Tools for AS/400  -  CODE/Designer & WebFacing !
IBM Canada Ltd. Laboratory 
hockings@xxxxxxxxxx 
voice 905 413 3199




"Warren Schultz" <WSchultz@xxxxxxxxxxxxxxxxxxxxxx> 
Sent by: wdsci-l-bounces@xxxxxxxxxxxx
03/23/2007 03:56 PM
Please respond to
Websphere Development Studio Client for iSeries <wdsci-l@xxxxxxxxxxxx>


To
<wdsci-l@xxxxxxxxxxxx>
cc

Subject
[WDSCI-L] WDSc IBM support






This may be a dumb Q.

Someone earlier mentioned that following these newsgroups/forums is no
substitute for IBM support.

How does one contact IBM support for WDSc?  Web site and/or phone# would
be appreciated.

I've used this for a while, and sometimes I still get stuck because I
don't know how to do something.

Warren S. Schultz
Systems Analyst
American Foods Group, LLC
P.O. Box 8547
Green Bay, WI  54308


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