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Well, we are a 3rd party logistics company, so these KPI are usually requested by our clients (and then just for their portion of our business). Of course, this still doesn't guarantee they'll be used, but that doesn't eliminate what is often a contractual commitment. What I'm really hoping for out of this discussion is some nuts and bolts examples from others about how they do things like measure fill rates or picking accuracy. Dan Thomas Director of Information Technology MDI 4500 Progress Blvd Louisville, KY 40218 (502) 318-1208 -----Original Message----- From: Jeff_Klipa/Harvard@harvardind.com [mailto:Jeff_Klipa/Harvard@harvardind.com] Sent: Thursday, August 01, 2002 2:01 PM To: jbausers-l@midrange.com Subject: SYS21 - Re: SYS21 - Key Performance Indicators / Measurements KPI's are great if you can get people to use them... We did it once after we implemented and everyone got all worked up about it... I find that getting people to keep up with them is like getting an 8 year old kid to make his bed every day... Good topic though... _______________________________________________ This is the GEAC/JBA System 21 Users (JBAUSERS-L) mailing list To post a message email: JBAUSERS-L@midrange.com To subscribe, unsubscribe, or change list options, visit: http://lists.midrange.com/cgi-bin/listinfo/jbausers-l or email: JBAUSERS-L-request@midrange.com Before posting, please take a moment to review the archives at http://archive.midrange.com/jbausers-l.
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