ILE RPG IV dump not giving variable data

Our RPG IV production programs that error (i.e. bad date/time data) and are
given an "D" for a formatted dump by the user are not printing the program
variables data, but a programmer getting the error and given an "D" do get
the variables data.  We are specifying:

H Option( *SrcStmt: *NoDebugIO)

on the programs.  The users program dumps have this at the end of the dump:

ILE RPG/400 FORMATTED DUMP
Module Name. . . . . . . . . . . . . . :   TRCSUPR
Optimization Level . . . . . . . . . . :   *NONE
Error occurred while retrieving variable data.  Dump terminated.
            * * * * *   E N D   O F   R P G   D U M P   * * * * *

The programs are created on a V3R2 machine and run on a V4R2 machine.  What
do we need to do to get the dump variables from a user run program?  TIA

-------------------------
Brad Bird                         mailto:bbird@primeinc.com
Prime, Inc.                                http://www.primeinc.com
2740 N Mayfair
Springfield, MO  65803
phone:(417) 866-0001 x3211
fax:  (417) 521-6863


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