Re: FW: Missing Category in Device Manager

Make sure the drive is Windows XP certified.  It may work in safe mode and
bios because it is functioning on lowest common denominator cdrom drivers,
but when trying to use full functionality, it might not be certified.

----- Original Message ----- 
From: "Ritch McAdams" <rmcadams@xxxxxxxxxxxxxxxxxx>
To: <pctech@xxxxxxxxxxxx>
Sent: Thursday, September 02, 2004 2:09 PM
Subject: [PCTECH] FW: Missing Category in Device Manager


>
>
>
>
>   _____
>
> From: Ritch McAdams [mailto:rmcadams@xxxxxxxxxxxxxxxxxx]
> Sent: Thursday, September 02, 2004 1:53 PM
> To: 'pctech@xxxxxxxxxxxx'
> Subject: Missing Category in Device Manager
>
>
>
> Recently changed OS's from Win98 to XP with a clean install. Partway
through
> the installation it indicated it could not find the i386 folder. I looked
in
> browse to find the folder and it did not show the CD or my DVD drives. I
> ended up reloading WIN98 and copied the i386 file from DOS into the C
drive
> and installed from the C drive. In safe mode my machine recognizes the
> CD/DVD category in the Device Manager as well as the individual drives in
MY
> COMPUTER. There is no CD/DVD category in normal mode and does not show
> either drive in My Computer.
>
>
>
> I have disconnected the drives and reattached and nothing, Used the Add
> Hardware Wizard, nothing. Took a working CD from my XP machine downstairs,
> nothing.  I put the XP disk in the drive and restarted and it would boot
> from the disk from the BIOS. I uninstalled the IDE secondary controller
and
> reinstalled it, nothing. I am starting to run out of alternatives. Any
> ideas?
>
>
>
> --
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