IBM Support gotchas -- MIDRANGE-L

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Subject: IBM Support gotchas
From: Gerald Magnuson <gmagqcy.midrange@xxxxxxxxx>
Date: Wed, 20 Mar 2024 15:49:13 -0500
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IBM support cases use to match up the proper machine type / serial number
to customer account number.

Now they seem to do a random spin of the wheel to make sure these two never
meet, so they can waste about 4 hours of my time complaining that I don't
have a support agreement.

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