Re: LAN console not connecting on 8202-E4D -- RESOLVED

We are connecting with ACS (version as shown below) and definitely NOT simple 5250e telnet client.

We followed items 1-4 on your list below.

Using ACS we can connect to Integrated File System, 5250e Telnet, and file transfer all of which are on 192.168.45.13.

The ACS console locater does NOT find a console which is at 192.168.45.15

We are thinking that something is awry with that port.  It's like the console is NOT on the network.

Jerry


On 2/28/2024 5:24 PM, Evan Harris wrote:

Hi Jerry

you don't say how you are trying to connect... are you by any chance just
trying to use a 5250 telnet connection to the LAN Console address ?

On the off chance that is the issue:
- on the Solutions menu click System Configurations
- add a configuration or edit the appropriate configuration
- click the console tab
- add the IP address of the service tools adapter into the service host name
- once that is done the 5250 console link should get you a console

You could also try the locate console button on the systems screen if you
know the ip address or range (this has helped me a few times)

How do you know the pc you are using can reach the service tools address..
assigning an ip address and connecting via a direct cable can be helpful as
a last resort
-


On Thu, Feb 29, 2024 at 11:34 AM Jerry Draper<midrangel@xxxxxxxxxxxxx>
wrote:

We have a  Express 720 (8202-E4D) that is not connecting to the LAN
console using ACS

IBM i Access Client Solutions
(64-bit)
Version: 1.1.9.4
Build id: 3480
2023-11-28 10:16:55

We verified the address and resource in SST and confirmed cable is in
the correct port.

We cannot ping the console interface but we can telnet into the machine
no problem.

We tried from two different PC's to no avail and swapped ethernet cables.

Yes, it used to work fine.  What are we missing?

Thanks,

Jerry


--
Jerry Draper, Trilobyte Software Systems, since 1976
IBM I, Network, and Connectivity Specialists, LAN/WAN/VPN
Representing WinTronix, Synapse, HiT, and others .....
(415) 457-3431 .www.trilosoft.com
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