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Seems to me that if you are getting business value from Avalara then perhaps it's time to look into the paid service so you have support.

I wouldn't expect them to respond to non-customers.

Food for thought.......

Regards,
Richard Schoen
Web: http://www.richardschoen.net
Email: richard@xxxxxxxxxxxxxxxxx

----------------------------------------------------------------------

message: 1
date: Mon, 17 Jul 2023 15:37:58 +0000
from: "(WalzCraft) Jerry Forss" <JForss@xxxxxxxxxxxxx>
subject: RE: External RE: Avalara Tax API

Yep, did that.

The website version return correct data. The web service returns correct data, most of the time.

Phoenix, AZ API returns State and Maricopa tax but no Phoenix City tax. Site returns all 3.

-----Original Message-----
From: MIDRANGE-L <midrange-l-bounces@xxxxxxxxxxxxxxxxxx> On Behalf Of Steve M via MIDRANGE-L
Sent: Monday, July 17, 2023 10:30 AM
To: 'Midrange Systems Technical Discussion' <midrange-l@xxxxxxxxxxxxxxxxxx>
Cc: Steve M <txpenguin1@xxxxxxxxxxx>
Subject: External RE: Avalara Tax API

CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Just out of curiosity, I see there is an interactive version on their web site. Have you tried to put in your data there and see if it returns valid? May not be the API, may be the data table. Just a thought.

Steve M.

-----Original Message-----
From: MIDRANGE-L <midrange-l-bounces@xxxxxxxxxxxxxxxxxx> On Behalf Of Jack Woehr via MIDRANGE-L
Sent: Monday, July 17, 2023 10:22 AM
To: Midrange Systems Technical Discussion <midrange-l@xxxxxxxxxxxxxxxxxx>
Cc: Jack Woehr <jwoehr@xxxxxxxxxxxxxxxxxxxxxxxx>
Subject: Re: Avalara Tax API

They do have a "Chat with Sales" feature on their web page <https://www.avalara.com/us/en/index.html>.
You might try to social engineer your way into technical support starting there!

On Mon, Jul 17, 2023 at 9:04?AM (WalzCraft) Jerry Forss < JForss@xxxxxxxxxxxxx> wrote:

Hi All

I have been using the free Avalara sales tax calculator
(TaxRatesByPostalCode API) for a few years and had been working great.
Starting June 1 it started returning incorrect results on some calls
for WY and SC.

I have tried SEVERAL times to contact (email and phone) them and go no
responses.


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