Re: Power 8 IBM i 7.1 - SMTP tasks always fails

Just to close this discussion

After escalation to level 2 support the problem was fixed. The fix was
apparently




Using the web navigator



1) click on NETWORK

2) click on SERVERS

3) find SMTP on the right side

4) Mark and click on properties

5) click on Bindings tab

6) *Enable Use all interfaces..*



Final step is to start SMTP services.


commands used for testing :: SNDSMTPEMM & SNDDST *LMSG.


No idea why this didn't work after a dump and restore but just glad it's
working now.





On Tue, Jul 2, 2019, 1:06 AM Rob Berendt <rob@xxxxxxxxx> wrote:

There has been some errors in between what they are telling you and what
you think they said.
<snip>
by just dumping the entire system onto tape from the Power 6 and restoring
to the Power 8.
</snip>
If they truly did this, then we wouldn't be seeing any differences in
CHGSMTPA, etc.

The telnet idea was a good idea for a test.

The list strips images. Pasting images to imgur.com and pasting the link
from that works quite well. OTOH, if they are 5250 images copying and
pasting the text instead of a screen shot is a fine option.

What do you see with WRKPTFGRP?


Rob Berendt
--
IBM Certified System Administrator - IBM i 6.1
Group Dekko
Dept 1600
Mail to: 2505 Dekko Drive
Garrett, IN 46738
Ship to: Dock 108
6928N 400E
Kendallville, IN 46755
http://www.dekko.com

-----Original Message-----
From: MIDRANGE-L <midrange-l-bounces@xxxxxxxxxxxxxxxxxx> On Behalf Of
Laurence Chiu
Sent: Saturday, June 29, 2019 11:47 PM
To: midrange-l@xxxxxxxxxxxxxxxxxx
Subject: Power 8 IBM i 7.1 - SMTP tasks always fails

CAUTION: This email originated from outside of the organization. Do not
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We recently migrated from a Power 6 server to Power 8 running IBMi 7.1 by
just dumping the entire system onto tape from the Power 6 and restoring to
the Power 8. I think that is what the support guy said they did.

Anyway the applications runs fine but we having problems with sending
email. The admin guy starts the job (?) that processes email and it dies
pretty soon after with no error messages.

Looking at the SMTP configuration it looks like it was on the Power 6 with
the SMTP server name and port 25 so we just duplicated the setting. The
admin guy can send email fine by setting up a telnet session to the mail
server (which is just a relay) and issuing commands so it's okay.

This is a screen I captured showing the SMTP jobs that failed.

[image: image.png]

From what I have been told it's the job QTSMTPSRVD in the screen shot
that

is failing.

Hard to get IBM support for this since 7.1 is out of support and we might
have to purchase extended support (which I don't mind) but I am reaching
out to the list in case somebody has an idea we could try in the interim,

Thanks
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