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-----Original Message-----
From: MIDRANGE-L <midrange-l-bounces@xxxxxxxxxxxxxxxxxx> On Behalf Of Steinmetz, Paul via MIDRANGE-L
Sent: Monday, February 4, 2019 4:18 PM
To: 'Midrange Systems Technical Discussion' <midrange-l@xxxxxxxxxxxxxxxxxx>
Cc: Steinmetz, Paul <PSteinmetz@xxxxxxxxxx>
Subject: Not able to enter a PMR SR online following a hardware migraqtion
We recently migrated from a Power7 hardware Model 8205 Power 9 hardware 9009 I can see my entitlements, software keys, downloads, etc under the new system.
I can see/enter PMR under the old system.
I’m NOT able to enter a PMR request on line for the new system.
The new model / S/N do not appear.
We might also have a new customer number for the new hardware.
Is there an on-line registration process for this?
Any one from the group have this process?
Thank You
_____
Paul Steinmetz
IBM i Systems Administrator
Pencor Services, Inc.
462 Delaware Ave
Palmerton Pa 18071
610-826-9117 work
610-826-9188 fax
610-349-0913 cell
610-377-6012 home
psteinmetz@xxxxxxxxxx<mailto:psteinmetz@xxxxxxxxxx>
http://www.pencor.com/
--
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