Re: Symantec Drive Encryption

Another "victory" for drive encryption "security". I had a coworker that
used some drive encryption on his home computer. No idea wy? Then, he ran
an anti-virus program, which helpfully offered to fix a virus in the boot
sector. The removal of the virus succeeded, but computer had boot record
removed. I don't recall what he had to do to fix it. I can send him an
email and he might remember.

John McKee

On Mon, Sep 17, 2018 at 7:23 AM Paul Nelson <nelsonp@xxxxxxxxxxxxx> wrote:

She assumes there is. She doesn't have another computer.

Paul Nelson
Cell 708-670-6978
Office 409-267-4027
nelsonp@xxxxxxxxxxxxx


-----Original Message-----
From: MIDRANGE-L [mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of
John
McKee
Sent: Monday, September 17, 2018 7:19 AM
To: Midrange Systems Technical Discussion
Subject: Re: Symantec Drive Encryption

Potentially a dumb question, but, is there anything on the drive that is
needed? If not, there might be a recovery partition that would restore
Windows and remove the encryption.

John McKee

On Mon, Sep 17, 2018 at 6:53 AM Paul Nelson <nelsonp@xxxxxxxxxxxxx> wrote:

I've got a weird one here. Last week, a neighbor lady asked me if I could
help with her late husband's laptop.

Her husband formerly worked for a company near here whose facilities were
wiped out last year by Hurricane Harvey. The owner decided to quit doing
business, and laid off all of the employees. He told the employees to

keep

their laptops and any other equipment as part of their separation

packages.

The laptops were all Windows 7 boxes, and have a boot up program from
Symantec requiring a Windows password or PGP passphrase. The problem is
that
the neighbor suffered a fatal heart attack last month, and never told his
wife the password.

Symantec is no help, since their customer is out of business, and nobody
knows how to contact their PC guy.

The only thing I've found is a product called Kon Boot, which is

delivered

on a thumb drive, and claims to be able to boot from that, allowing

access

to the PC, and to enable the user to function as the administrator.

Before I spend the money to purchase this tool, I'm looking for some
feedback from you experts. Is there something else out there? Does Kon

Boot

actually work?

Thanks

Paul Nelson
Cell 708-670-6978
Office 409-267-4027
nelsonp@xxxxxxxxxxxxx



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