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Well in the spirit of sharing maybe you could pass on what you learned and I'll let our support team know.
Unless you already shared with them ?
Here's KB article from IBM on the topic as well:
http://www-01.ibm.com/support/docview.wss?uid=nas8N1018618
Regards,
Richard Schoen
Director of Document Management
e. richard.schoen@xxxxxxxxxxxxxxx
p. 952.486.6802
w. helpsystems.com
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message: 2
date: Sat, 3 Mar 2018 17:05:34 -0500
from: Jeff Crosby <jlcrosby@xxxxxxxxxxxxxxxx>
subject: Re: SMTP Confusion
None at all. It's just that Help Systems was unable to help us get it working. That help came from elsewhere.
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