Verify Service Agent connection fails

Does anyone know how to correct this issue? Or is this a call to IBM Support?


17/12/13 08:15:31 QSJVFYCNN: Calling to verify connection function...
17/12/13 08:15:34 SendManager: Error updating Contact Information.
17/12/13 08:15:34 SendManager: Error updating Identity Information.
17/12/13 08:15:34 TransactionManager: The Contact Information update
transaction failed.
17/12/13 08:15:34 TransactionManager: Gateway Connection test failed. No
destinations returned.
17/12/13 08:15:36 TransactionManager: Gateway Connection not verified.
Connection not verified to returned
destination.
17/12/13 08:15:36 QSJVFYCNN: QSJVFYCNN method returned: 1
17/12/13 08:15:37 QSJVFYCNN: The verify connection function returned: 1
17/12/13 08:15:37 QS9VFYSA1: The return code of the program is: 1.
17/12/13 08:15:37 QS9VFYSA1: ERROR OCCURRED BEFORE CONNECTION ATTEMPT WITH IBM


Mike Cunningham
Penn College

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