Re: new cume out for 7.1

On Mon, Dec 12, 2016 at 10:30 AM, Bob Cagle <bcagle@xxxxxxxxxxx> wrote:

We still pay for support. Problem is the i5 520 is still performing just fine for my 5 users. We've never really taxed the machine.

Fact is our sales are currently not good, so a $40k+ upgrade just isn't in the budget. And yes, I've offered leasing options.

I guess maybe my question should have been more blunt: If your boss
wants to stay supported, at what point will the cost of the support
become high enough to upgrade?

For us, we upgraded when the cost of a brand-new system plus three
years support was cheaper than paying three years of support for our
old system. In other words, the upgrade would pay for itself in three
years.

We didn't have any particular complaints about the performance of the
old system. It was actually a COST-CUTTING measure to buy the new
system.

(The performance and extra storage capacity was of course noticed and
welcomed, once we completed the upgrade. It's kind of sick how fast it
is now.)

All that being said, it is pretty surprising to me that such a tiny
operation is an i shop. Not saying that's a bad thing by any means,
just not what I would expect.

John Y.