I looked at Seagull on a trial 20 years ago, and decided to box it up and
send it back. I had to chuckle when I heard Rocket had bought Seagull.
Paul Nelson
Cell 708-670-6978
Office 409-267-4027
nelsonp@xxxxxxxxxxxxx
-----Original Message-----
From: MIDRANGE-L [mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of
Steinmetz, Paul
Sent: Friday, July 29, 2016 10:23 AM
To: 'Midrange Systems Technical Discussion'
Subject: RE: Rocket LegaSuite 5250 Gateway for Windows having
intermittanttimeouts/crashes when connecting to iSeries
We have had additional failures with SSL turned off.
Both Rocket 5250 Gateway for Windows and Legasuite Distributed Engine had to
be recycled.
Open tickets with both IBM and Rocket.
Is anyone else using these Rocket products?
Problems started since applying latest V7R1 CUM, TL16120, all latest group
PTFs on July 3.
Paul
-----Original Message-----
From: Steinmetz, Paul
Sent: Friday, July 15, 2016 4:51 PM
To: 'Midrange Systems Technical Discussion'
Subject: Rocket LegaSuite 5250 Gateway for Windows having intermittant
timeouts/crashes when connecting to iSeries
We have a remote web app that connects to the i-Series using Rocket's
LegaSuite Integration 5250 Gateway for Windows and Legasuite Distributed
Engine.
The app has been running for years with virtually no issues, 100,000+
requests daily.
Latest CUM TL16120, all latest group PTFs were applied on July 3.
Recently, we are seeing intermittent timeouts, sometimes with failures, thus
Rocket services need to be recycled.
We have a severity 1 case open with Rocket.
Full logging has been turned on Rocket server.
iSeries does show any failures since the connection timeout.
Still looking for root cause,
Has anyone had or seen similar issues?
Multiple Telnet connections over port 992 using QPADEV* devices.
Connections remain open.
Addition connections made as needed.
Below is config summary and a snip from one of the failures.
iSeries - Pencor05
V7R1 - TL16120, all latest group PTFs
PSIROCKAPP01 -
LegaSuite 7.3 Integration Gateway for Windows 2008 R2 Standard SP1 LegaSuite
7.3 Distributed Engine for Windows 2008 R2 Standard SP1
2016-07-06 17:39:25,668 [qtp1795727075-89330] INFO : Completed request
Account_GetAccountInfo_1.
2016-07-06 17:39:25,668 [qtp1795727075-89330] INFO : Completed request
Account_GetAccountInfo_1.
2016-07-06 17:39:25,793 [qtp1795727075-89319] INFO : Completed request
Account_HasEDTA_1.
2016-07-06 17:39:25,793 [qtp1795727075-89319] INFO : Completed request
Account_HasEDTA_1.
2016-07-06 17:39:25,934 [qtp1795727075-89331] INFO : Completed request
Payment_GetPaymentInfo_2.
2016-07-06 17:39:25,934 [qtp1795727075-89331] INFO : Completed request
Payment_GetPaymentInfo_2.
2016-07-06 17:39:36,058 [Timer-0] WARN : Pencor05_5250Connector: wait for
identified screen failed: HCSession{isUsable: false, isInUse: false,
startUpScreen: null, sessionNumber: null, startTime: null,
(com.seagullsw.appinterface.server.backend.hostconnector2.HCSession@28c4296e
), owner: Pencor05_5250Connector} 0 (0x0), OK
2016-07-06 17:39:57,758 [qtp1795727075-89393] ERROR: Exception occurred
while dispatching the request Account_GetAccountInfo_1 to back-end host.
Exception info: com.seagullsw.appinterface.ResourceUnavailableException:
2016-07-06T17:39:57-04:00
com.seagullsw.appinterface.server.backend.BackEndException: Failed in
attempt to get a host session, possible causes: 1. The Gateway is down. 2.
The Host is down. 3. The host is too busy to allocate a host session. 4.
Package file not loaded on the Gateway. -
com.seagullsw.appinterface.server.backend.hostconnector2.HCBackEnd.handleReq
uestImpl(HCBackEnd.java:146). (Request Name: Account_GetAccountInfo_1, User:
null, Request ID: {0a05d006-3b6d623500000155c10a42f12196}, Session ID:
{0a05d006-3b6d623500000155c10a42f12195}, Error Code: -7, Function
Definition: Account_GetAccountInfo_1
com.seagullsw.appinterface.model.schema.mapping.BasicFunctionMappingDefiniti
on@c04b9502, Back-end: ServerControlled5250BackEnd.Pencor05_5250Connector).
- Root
cause: 2016-07-06T17:39:57-04:00
com.seagullsw.appinterface.server.backend.BackEndException: Failed in
attempt to get a host session, possible causes: 1. The Gateway is down. 2.
The Host is down. 3. The host is too busy to allocate a host session. 4.
Package file not loaded on the Gateway. -
com.seagullsw.appinterface.server.backend.hostconnector2.HCServerControlledB
ackEnd.handleRequestInner(HCServerControlledBackEnd.java:388)
2016-07-06 17:39:57,758 [qtp1795727075-89393] ERROR:
com.seagullsw.appinterface.ResourceUnavailableException:
2016-07-06T17:39:57-04:00
com.seagullsw.appinterface.server.backend.BackEndException: Failed in
attempt to get a host session, possible causes: 1. The Gateway is down. 2.
The Host is down. 3. The host is too busy to allocate a host session. 4.
Package file not loaded on the Gateway. -
com.seagullsw.appinterface.server.backend.hostconnector2.HCBackEnd.handleReq
uestImpl(HCBackEnd.java:146)
com.seagullsw.appinterface.ResourceUnavailableException:
2016-07-06T17:39:57-04:00
com.seagullsw.appinterface.server.backend.BackEndException: Failed in
attempt to get a host session, possible causes: 1. The Gateway is down. 2.
The Host is down. 3. The host is too busy to allocate a host session. 4.
Package file not loaded on the Gateway.
at
com.seagullsw.appinterface.server.backend.hostconnector2.HCBackEnd.handleReq
uestImpl(HCBackEnd.java:146)
at
com.seagullsw.appinterface.server.backend.BasicBackEnd.handleRequest(BasicBa
ckEnd.java:316)
at
com.seagullsw.appinterface.server.BasicInvocation.backEndDispatch(BasicInvoc
ation.java:372)
at
com.seagullsw.appinterface.server.BasicInvocation.invokeInner(BasicInvocatio
n.java:1155)
at
com.seagullsw.appinterface.server.BasicInvocation.invokeWithChecks(BasicInvo
cation.java:1203)
at
com.seagullsw.appinterface.server.BasicInvocation.invoke(BasicInvocation.jav
a:1115)
at
com.seagullsw.appinterface.server.backend.Callback.invokeInternal(Callback.j
ava:877)
at
com.seagullsw.appinterface.server.backend.Callback.invokeInternal(Callback.j
ava:891)
at
com.seagullsw.appinterface.server.backend.Callback.invoke(Callback.java:460)
at
com.seagullsw.appinterface.server.backend.Callback.invoke(Callback.java:597)
at
com.seagullsw.appinterface.server.backend.router.RouterBackEnd.handleRequest
Impl(RouterBackEnd.java:303)
at
com.seagullsw.appinterface.server.backend.BasicBackEnd.handleRequest(BasicBa
ckEnd.java:316)
at
com.seagullsw.appinterface.server.BasicInvocation.backEndDispatch(BasicInvoc
ation.java:372)
at
com.seagullsw.appinterface.server.BasicInvocation.invokeInner(BasicInvocatio
n.java:1155)
at
com.seagullsw.appinterface.server.BasicInvocation.invokeWithChecks(BasicInvo
cation.java:1203)
at
com.seagullsw.appinterface.server.BasicInvocation.invoke(BasicInvocation.jav
a:1115)
at
com.seagullsw.appinterface.server.comm.http.CoreHttpServlet.process(CoreHttp
Servlet.java:651)
at
com.seagullsw.appinterface.server.comm.http.CoreHttpServlet.process(CoreHttp
Servlet.java:639)
at
com.seagullsw.appinterface.server.comm.http.CoreHttpServlet.doPost(CoreHttpS
ervlet.java:481)
at
javax.servlet.http.HttpServlet.service(HttpServlet.java:755)
at
org.eclipse.jetty.websocket.WebSocketServlet.service(WebSocketServlet.java:1
06)
at
javax.servlet.http.HttpServlet.service(HttpServlet.java:848)
at
org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:684)
at
org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:501)
at
org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java
:1086)
at
org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:428)
Thank You
_____
Paul Steinmetz
IBM i Systems Administrator
Pencor Services, Inc.
462 Delaware Ave
Palmerton Pa 18071
610-826-9117 work
610-826-9188 fax
610-349-0913 cell
610-377-6012 home
psteinmetz@xxxxxxxxxx
http://www.pencor.com/
midrange.com
