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Always like these replies from IBM when you contact them after a process
estimated to run in under 30 minutes exceeds that by six times.

<snip>
Please have in mind that if you are ..., it might take quite some time.
</snip>

To which my reply is:
At what time should we follow up on this? Hours, days, weeks, months?

They're really not big on commitment.


Rob Berendt

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