Re: Remote Site Cannot Connect

Start/all programs/IBM i Access for Windows/IBM i Access for Windows Properties. Service level will show there. (example a V7)

On some systems a shortcut for this properties window is also put into the control panel.

Jim Oberholtzer
Chief Technical Architect
Agile Technology Architects


On 3/9/2012 9:38 AM, Jerry C. Adams wrote:

By the by, how does one determine what SP level is installed? Help in
Personal Communications doesn't show it. Neither does iSeries Nav help.
Whenever I try to run the "Check Service Level," I get something about the
source directory I specified (which is the CD drive) does not contain
iSeries Access install media, and I see nothing in the properties to change
this behavior.

Jerry C. Adams
IBM i Programmer/Analyst
"If Dwarf-tossing Is Outlawed, Only Criminals Will Toss Dwarfs: Is
Dwarf-tossing A Victimless Crime?" - Paper in The American Journal of
Jurisprudence(1993) by Robert W. McGee
--
A&K Wholesale
Murfreesboro, TN
615-867-5070


-----Original Message-----
From:midrange-l-bounces@xxxxxxxxxxxx
[mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of John Jones
Sent: Thursday, March 08, 2012 2:28 PM
To: Midrange Systems Technical Discussion
Subject: Re: Remote Site Cannot Connect

You said data transfer works. Do other aspects of Client/iSeries Access
like iNav work, i.e. everything but PC5250?

Have you considered uninstalling/reinstalling iSeries Access and making sure
the latest SP is installed?

On Thu, Mar 8, 2012 at 12:16 PM, Gary Thompson<gthompson@xxxxxxxxxxx>wrote:

> He wants a double latte with whipped cream?
>
> -----Original Message-----
> From:midrange-l-bounces@xxxxxxxxxxxx [mailto:
> midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of Jerry C. Adams
> Sent: Thursday, March 08, 2012 11:14 AM
> To: 'Midrange Systems Technical Discussion'
> Subject: RE: Remote Site Cannot Connect
>
> I have verified the connection from the client using the cwbping utility.
> Everything, including Telnet, verifies. I have connected to our
> system from the client using Telnet from within the DOS command
> window; I get a signon panel.
>
> They can run the Data Transfer process. The only difference
> (port-wise) is that it uses the database port (8471) rather than the

telnet port (23).

>
> I re-booted the PC; still no love.
>
> I asked the network guy to check out the firewall and anything else he
> could think of. He'll get around to it when he can - whatever that means.
>
> Jerry C. Adams
> IBM i Programmer/Analyst
> I'd like to be a pitcher. You have four days off to play golf.
> That's a dream job. -Tiger Woods
> --
> A&K Wholesale
> Murfreesboro, TN
> 615-867-5070
>
>
> -----Original Message-----
> From:midrange-l-bounces@xxxxxxxxxxxx
> [mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of Chris Bipes
> Sent: Thursday, March 08, 2012 11:29 AM
> To: 'Midrange Systems Technical Discussion'
> Subject: RE: Remote Site Cannot Connect
>
> Have you run a NETSTAT *CNN to see if the remote site is connecting?
> If you see the telnet connection but they never get a sign on screen,
> it is on the client side or the network in between. If the telnet
> connections never hits, then it is one of the other servers that they
> are not reaching. Have you verified your connection settings as far
> as when to look up the IP address and/or port?
>
> --
> Chris Bipes
> Director of Information Services
> CrossCheck, Inc.
>
>
>
> -----Original Message-----
> From:midrange-l-bounces@xxxxxxxxxxxx
> [mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of Jerry C. Adams
> Sent: Thursday, March 08, 2012 8:57 AM
> To: 'Midrange Systems Technical Discussion'
> Subject: RE: Remote Site Cannot Connect
>
> Kirk,
>
> I think something was lost in either the thread or in my thoughts.
> The user cannot signon at the remote site because they cannot get the
> PC5250 session to connect to our system. I.e., no signon panel. So,
> unless I'm losing it (another distinct possibility), the job
> description is not germane.
>
> --