I have experienced the same problem. My issue is due to my extremely long
email address for the "username" field. Apparently some of the IBM
website's don't work for email addresses that are longer than 32
characters. IBM's recommendation is to create a new ID with a shorter
email field, and that can be shared across the various websites. Yeah,
that's a proper fix/work around. This problem has been around for over a
year now.
Good luck,
Bill
From: "Robert Houts" <rshouts@xxxxxxxxx>
To: "'Midrange Systems Technical Discussion'" <midrange-l@xxxxxxxxxxxx>
Date: 10/13/2011 09:55 PM
Subject: RE: IBM Universal Id: Not!
Sent by: midrange-l-bounces@xxxxxxxxxxxx
I just tried and had no problem getting through the sign-on page to the
download page.
-----Original Message-----
From: midrange-l-bounces@xxxxxxxxxxxx
[mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of Sam_L
Sent: Thursday, October 13, 2011 18:29
To: midrange-l@xxxxxxxxxxxx
Subject: IBM Universal Id: Not!
Rant!
I have an IBM Id that I recently used to sign on to Fix Central and
download
bunches of PTFs.
Tonight I went looking for a download for RDP8. I ended up at
www.ibm.com/developerworks/downloads/r/rdp/ and pushed the download button.
It asked for my IBM Id (and too the right it touted the benefits of a
universal IBM user Id).
So I put in the Id I use for Fix Central and it says "We are sorry.
There are no ibm.com accounts associated with the IBM ID and/or password
entered."
So I figure silly me, I've forgotten my password and I click the "Forgot
your password?" link.
I enter my Fix Central Id, answer my secret question, and for the new
password I put in what I thought the old password was. It tells me I can't
use it because I've used it before. (I had the right password I'm pretty
sure.)
But I change to a new password, it's happy: I'm signed on and it says "Hi
Sam." I even go look at my profile to verify I am who I think I am.
Yea, It's me!
Then I go back to the RDP8 download site and click the download button
again.
It wants my IBM Id and password again, even though I'm already signed in.
So I grudgingly comply and it says "We are sorry. There are no ibm.com
accounts associated with the IBM ID and/or password entered."
Aaaargh!
Why is it so hard to give IBM money?
Sam
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