We did a few years back and make good use of Domino agents for sending and
receiving invoices, incoming/outgoing shipping notices, supplier XML
transmissions, etc. What faxing is still done is more ad-hoc person to
person type stuff. It works with a minimul of intervention and other
agents can be setup to handle watching for email failures in reaching the
recipient, etc.
With that said, the one thing we run into occasionally (but repeatedly) is
the other party's infrastructure changing in regards to antivirus/antispam
measures... those types of changes have accounted for a great majority of
the problems we've had getting files to people via email. Alot of the
things that get put in place disrupt the file encoding until the right
settings changes are made.
rob@xxxxxxxxx
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11/01/2007 09:42 Subject
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VP of IS here has told me that we are going to stop sending automated
outbound faxes. Previously we had customers and vendors that we were
sending automated information from our ERP system via fax. Claims that
discussions were held with many of them and they agreed. Feeling is that
email and EDI should be sufficient replacements.
Previous feeling was that some people didn't like email because when
someone was on vacation how do you handle that? A paper fax in the middle
of the office would be more attention getting. Guess it's now a
management decision on the part of the trading partner to make sure that
communications are handled in a timely manner.
Some fax machines will be retained for manual sending of some faxes. Much
inbound fax is received directly into email via Lotus Domino Fax for
iSeries and DID lines.
I think what inspired this decision was:
1 - Finally upgrading our ERP vendor's software. Want to minimize
modifications.
2 - Switching our financials from someone other than our ERP, to the
financials provided by our ERP vendor. Again, desire to minimize
modifications.
3 - Even though autogenerated faxes are much clearer than manually sent
ones they still aren't as clear as email, nor as easy to process as EDI or
email attachments.
Anyone else shutting down fax?
Rob Berendt
--
Group Dekko Services, LLC
Dept 01.073
PO Box 2000
Dock 108
6928N 400E
Kendallville, IN 46755
http://www.dekko.com
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