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Hmmm - interesting question/dilemma. But heres food for thought. You want to stop the entry of 012807, because that's a date, but 013207 will be accepted as there are NOT 32 days in January. You may want to stop the user entering in too large a quantity. As to your dilemma/rant of "where do I draw the line between what would be a reasonable improvement and a stupid-user proofing fix." The fact that this "problem" has occurred a number of times (albeit be the same user) I would put that change in. Alan Shore NBTY, Inc (631) 244-2000 ext. 5019 AShore@xxxxxxxx midrange-l-bounces@xxxxxxxxxxxx wrote on 03/02/2007 01:44:37 PM:
I have a question and slight rant I wanted to throw at the group. My customer service group at one of our 4 locations is requesting a
change
to the sales order entry application to prevent users from entering a
date
in the quantity field. More specifically, they want to restrict access to all fields except the dates on the screen for the order planners whose specific task is to maintain orders entered by the CSRs and add realistic expected ship dates. Mind you, this change is necessitated by the fact
that
one particular user keeps entering the date in the quanitity field at
least
once a month which causes the bookings reports to show incorrect amounts. There are 4 other planners who have no problem with the way the system
works
and have never had this problem in the 7+ years I've been here. The
system
requires the user to press Enter twice before advancing to the next order line, and it shows a status screen when they complete the order. So, it's not like they can do it without seeing their mistake, unless their just lightning fast in their keystrokes and/or not paying attention to what they're doing. I'm not against making changes to the system where they make sense and it will help the users do their job more efficiently. However, where do I
draw
the line between what would be a reasonable improvement and a stupid-user proofing fix. Thanks, -- Ron Adams -- This is the Midrange Systems Technical Discussion (MIDRANGE-L) mailing
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